FAQs

Who can apply for a bad credit phone contract?

Anyone with bad credit who canít get a phone contract from major carriers or providers in the UK is welcome to apply. It doesnít matter if you have a history of default or CCJs. If you meet the eligibility criteria, you can avail the best bad credit phone deals available in the market today.

What are the requirements?

The requirements are basic and minimal. The first requirement is that customers should be of legal ages, at least 18 years old. The second requirement is that customers should be UK residents. Finally, you must provide proof of income to prove your financial capabilities.

What are the types of phones you offer?

At WVONE Phone, we have a wide selection of handsets you can choose from. Included in our offers are a variety of models from big brands such as Apple, Samsung, LG, HTC, Nokia and many more.

Do customers need to be employed to be eligible?

Ideally, customers must be fully employed to be eligible for a phone contract. If youíre working part time or are self-employed, however, you are still welcome to apply provided that you have proof of income.

Do I need to have a good credit score to apply?

No, your credit score is not a major consideration when assessing your application. In fact, WVONE Phones specializes in offering phone deals for people with bad credit. Regardless of your credit score, you can count on us to find you a suitable and an affordable deal.

Do I need to pay an upfront fee?

Majority of our offers do not require any upfront fee but if you want the latest handset then an upfront fee may be required. It depends on the type of deal you are applying for.

How long do your phone contracts last?

Majority of our phone contracts at WVONE Phones are on a 24-month term where you have to pay a monthly phone bill. Other deals are available on a 12-month or 18-month term. You are free to choose which contract term is best suited for your budget and needs.

When can I receive my handset?

Once your bad credit phone contract application is approved, we will have your handset shipped right away. You should be able to receive it within 24-48 hours after shipping.

How do I pay for my monthly fees?

You can pay your fixed monthly fee in cash through our varied payment centers. If you prefer convenience, however, you can set up an automatic debit deduction to take care of your monthly bill. Just make sure your debit card account always has enough funds to meet your monthly liabilities.

Do you offer free gifts?

We offer free gifts from time to time but it depends on the type of deal you are applying for. Free gifts are also usually offered for loyal customers who have been with us for quite some time.